Refund Policy

At Kaamna, we strive to provide an uninterrupted, high-quality video streaming experience. Please read our refund policy carefully before subscribing or purchasing content.

Subscription Refunds

• Non-Refundable Plans: Monthly, quarterly, and annual subscription fees are generally non-refundable once activated.

• Billing Cycles: Canceling your subscription stops future auto-renewals. You will retain full access to Kaamna until the end of your current billing period.

• Pro-Rated Refunds: We do not offer pro-rated refunds or credits for partially used subscription periods.

Pay-Per-View & Digital Rentals

• Rentals or single-event streaming purchases are non-refundable once playback or streaming has commenced.

• If you encounter a technical failure that completely prevents access to rented content (and you have not watched more than 5 minutes), you may request a refund within 48 hours of purchase.

Exceptional Cases & Technical Issues

Refunds may be granted at Kaamna’s sole discretion under the following circumstances:

• Duplicate Charges: You were accidentally billed multiple times for a single subscription or transaction.

• Service Disruption: Complete, prolonged platform downtime caused by Kaamna exceeding 72 consecutive hours.

To request a refund under these exceptions, contact support@kaamna.com with your registered email ID, payment transaction ID, and a description of the issue. Approved refunds will be processed back to your original payment method within 5–7 business days.